Shipping, Delivery & Returns Policy
Shipping & Delivery Policy
All orders are usually shipped out within 1-2 business days. Delivery times can vary depending on destination, time of receiving the order and order size.
US: Orders are usually delivered between 3 – 6 business days. Shipping and handling charges consist of US$5 per order + US$1.25 per item in the order.
CA: Orders are usually delivered between 3 – 7 business days except for smaller orders (up to 3 items) which can take longer up to 10 business days in remote locations. Shipping and handling charges consist of CA$5 per order + CA$1.25 per item in the order.
UK: Orders are usually delivered between 2 – 5 business days. Shipping and handling charges vary by the number of items in the order. £6 flat for 1-8 items. £12 flat for 9-24 items. £18 flat for 25 – 50 items. £24 flat for 51 or more items.
Return Policy
Following is our return policy for various Super Patch products:
We offer a full refund of original purchase price within the 30-day money-back guarantee for all our Socks, Insoles and Super Patches. Shipping charges are not refundable.
Other Items: Please note that certain other products may or may not be covered within the 30-day money-back guarantee. Such products are identified on our website in their product description in the shopping cart to help you make an informed decision at the time of purchase.
Important note: Any missing items/orders must be reported to the Returns Department within 3 calendar days of delivery to process a replacement. After this time, we unfortunately will not be able to process your request.
To facilitate a return, please email [email protected] with your order number and a Super Patch team member will assist you with the next steps. Please do not return your purchase without prior written approval and instructions from the Super Patch Returns Department.
The statements made in connection with these products have not been reviewed by the Food and Drug Administration (FDA), and the products’ efficacy has not been confirmed through Food and Drug Administration-approved studies. This product is not intended to diagnose, treat, cure or prevent any disease.
